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Troubleshooting

Not receiving email

Last updated

If you or a contact aren't receiving email from Blink Session even after checking spam/junk, the email provider is blocking it. Add our sending domain to the provider's safe-senders (allowlist) so it stops being blocked. If your organization uses a custom (white-label) email domain, allowlist that domain too.

Personal email: Gmail, Yahoo, Hotmail/Outlook.

Company email admins: Google Workspace, Microsoft 365.

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