Skip to main content

Teletherapy resources and guides

Written for clinicians who deliver therapy online. Practical guidance on running better sessions, deciding when teletherapy is the right fit, and keeping a remote practice compliant.

Practice Management

How to Reduce No-Shows in a Teletherapy Practice

No-shows are the largest controllable drain on a teletherapy practice. Most of them come from a handful of fixable causes, and almost none of them are indifference.

Read article

Security

The Risk of Allowing Clients to Take Control of Your Computer

Remote control in video conferencing was built for driving a slideshow in a boardroom, not for handing a client your keyboard. Where the vulnerability actually sits, why the risk is malware rather than your client, and why software designed for medical use leaves the feature out.

Read article

Technology

Are Echoes Driving You Crazy?

An echo is always caused by the person who cannot hear it. How noise suppression works, the two setups that defeat it most often, and the four fixes that actually end an echo mid-session.

Read article

Compliance

The Myth of HIPAA Compliant Email

There is no such thing as inherently HIPAA-compliant email. A single message is stored on four to eight devices and servers, and the services sold as compliant only cover mail that never leaves your own organization.

Read article

Research

Is Telehealth and Telepractice Effective?

A working bibliography of telepractice research, clinician accounts, and professional-body positions, covering effectiveness studies across speech therapy, occupational therapy, ABA, and mental health, plus the journals that publish this work.

Read article

Compliance

The Challenge of HIPAA-Compliant Recording

Storing session video on a laptop is one of the most common ways a practice loses protected health information. Three problems recording has to solve first -- encryption, secure sharing, and playing a recording back inside a later session -- and how cloud recording addresses each of them.

Read article