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Troubleshooting

I hear an echo during sessions

Last updated

An echo happens when someone's microphone picks up sound from their own speakers and sends it back. If you hear the echo, it's coming from someone else in the session.

  1. Headphones are the foolproof fix — when the echo-causer wears headphones their mic can't pick up their speakers.
  2. Otherwise, have them lower their speaker volume, especially in a room that echoes.
  3. External laptop speakers are a common culprit — disconnect them if possible, unless you have a specific conference room microphone designed for this.
  4. A good external webcam/mic also helps reduce echo.

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