What is a contact and a portal login?
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A contact is a person associated with a client — usually a parent, guardian, or the adult client themselves. A contact record stores their name, email, phone, address, and notification preferences.
A contact can optionally be given a Portal Login: an account that lets them sign in to Blink Session to view appointments, self-schedule, see shared notes/recordings, pay invoices, and manage notifications. (In Blink Session One this was called a "Client Login".)
A contact without a portal login is simply stored information — they can't sign in until you enable the login.