Comparing Software Used for Telehealth, Teletherapy, and Telepractice

By: Blink Session

Updated October 2019

When considering software for telehealth, telepractice, or teletherapy, it can hard to compare. To help out, we've created this chart of features and their availability in popular video-conferencing packages. Certainty, there are many more products out there, but we hope this will give you a head start in your search.

One thing you'll notice is how different platforms built specifically for online therapy or teaching different from software designed for meetings. In many cases, its like comparing apples and oranges.

Blink Session Zoom Go To Meeting Cisco Webx TheraPlatform Skype Adobe Connect
Computer, Tablet, Phone Compatible
poor at
tablet, phone
Runs In Browser
(no software to install)
Runs in Chrome,
Firefox, or Safari
Chrome, Firefox. Safari on iOS. Must download software for screen share
Compatible with Chromebooks
All Features
Compatible With Chromebooks
Limited Functionality
Limited Functionality
Limited Functionality
Limited Functionality
Limited Functionality
Limited Functionality
Group Sessions
White Board
only in the paid
business version
Interactive Add-Ons
Like Spinner & Sounds
Save White Board to Cloud
Built In Resource Store
300+ Resources From Super Duper & Others
Limited Set of
Built in Games
Share & Sell Resources
In-Session Documentation
Scoring Module
Goal Tracking
Cloud Document Storage
Load Documents
From Cloud
in a session
Share Documents With Clients in Session
PDF, Word
Images & PowerPoint
Only PDF
Play Uploaded Videos
Only With
Add-on
Play YouTube Videos
Without Screen Share
Observe Other Providers
Waiting Room
Appointment Scheduling
Mange Schedules
Across Entire Company
Not Suitable for Telehealth
Not Suitable for Telehealth
Not Suitable for Telehealth
Not Suitable for Telehealth
Not Suitable for Telehealth
Appointment Reminders Convert
for Clients in
Different Time Zones
Client's Can Self-Schedule
Client/Student
Portal
Share Documents, Uploads, &
White Boards With Clients Outside Session
Invoicing and Take Payments
HIPAA Compliant
Available at
higher price
Available at
higher price
Available at
higher price
Available at
higher price
High Level of Data Encryption & Privacy
User
Permissions
Roles
To Protect Sensitive Data
Designed For
Clinics & Schools
Functionality Unknown
Upload Client Files
In-House-Person Support
Remote
Call Center
Remote
Call Center
Remote
Call Center
Remote
Call Center
Fully White-Label Available
Fully Branded
to Look Like
Your Software
Your Company
Logo Only
Your Company
Logo Only
Your Company
Logo Only
Your Company
Logo Only
Your Company
Logo Only
Advanced Reporting Tools
Custom Modules Available